A general description and
picture were given so that the respondents have a general picture about the
laundry lounge.
1.
What is your gender?
o Male
o Female
2.
Where are you are staying now?
o Rent
apartment
o Dormitory
o Private
house
3.
How is your income (or the grant you receive from family) each month?
o < RM1000
o RM1001-RM3000
o >RM3001
4.
How do you usually wash your clothes?
o By hand
o By washer
o Go to
laundry store
5.
How do you usually dry your clothes?
o Outside
o Inside
o Use dryer
6.
How often you wash and dry your clothes?
o 1 time/ week
o 2 times/
week
o 3 times/
week
o More than 3 times/ week
7.
How long does it take for you to wash your clothes?
o Less than 30
minutes
o From 30
minutes to 1 hour
o More than 1
hour
8. How do you feel about your
washing and drying at this moment?
(1= totally inconvenient; 5=
totally convenient)
1 2 3
4 5
9.
Have you ever heard about laundry lounge?
o No
o Yes but not
used yet
o Yes and
already used
10. How do you feel about
laundry lounge? (if you have not used it, let evaluate based on our description
about the service above)
(1= totally inconvenient; 5=
totally convenient)
1 2 3 4 5
11. How are extra amenities
important to you?
(1= very unimportant; 5= very
important)
Free Wi-Fi
1 2 3 4 5
Waiting room
1 2 3 4 5
Cafeteria
1 2 3 4 5
12. Is the price of RM3.00 per
one time washing reasonable?
(one time washing = 6kg
clothes; 1= totally unreasonable;
5= totally reasonable)
1 2 3 4 5
If not (mark 1-2), please state
the expected price:
__________
13. Is the price of RM4.00 per
15 minutes drying reasonable?
(6ke clothes can be dried in 30
minutes; 1= totally unreasonable;
5= totally reasonable)
1 2 3 4
5
If not (mark 1-2), please state
the expected price:
_________
14. If ‘Laundry Lounge’ is opened
in Raub, do you use it?
(1= completely no; 5=
completely yes)
1 2 3 4 5
If yes, how often do you use
it?
o 1 time /
week
o 2 times/
week
o More than 2 times/ week
